by Alka Tandan | May 12, 2018 | Uncategorized
After a recent Cantillon Club panel discussion I participated in, people seemed really interested in the question of “how do you know what your customers want?” That question is at the heart of customer centricity and customer obsession, and answering it clearly is...
by Alka Tandan | Mar 20, 2017 | Uncategorized
About the Data in Different Forms Series One of the unintended benefits of my career are the conversations I get to have with experts working in different parts of organizations, bridging needs to knowledge. These posts build on conversations with clients and friends....
by Alka Tandan | Dec 6, 2016 | Uncategorized
As sales and marketing automation technology increases in complexity, will learning and development and sales enablement roles keep pace? Training is classically oriented towards compliance and certification. In many companies, learning and enablement functions are...